Give Us a Call :
+91 9906008512, +91 9622621666
At Apollo Multi Speciality Clinic, we are committed to providing a seamless experience not only within our clinic premises but also beyond — through timely and secure delivery of medical reports, health kits, and related products.
This Shipping & Delivery Policy applies to:
Delivery of lab and diagnostic reports
Home delivery of prescribed medications (if offered)
Delivery of healthcare kits, wellness packages, or equipment (if applicable)
📍 Currently, delivery services are only available within Jammu city limits, including Swarn Vihar, Bantalab, Gandhi Nagar, and nearby areas.
| Item | Estimated Delivery Time |
|---|---|
| Lab/Diagnostic Reports | Within 24–48 hours of testing |
| Prescribed Medicines (if applicable) | Same day or next-day delivery |
| Health Kits/Products | 2–4 business days |
Note: Delivery timelines may vary due to emergencies, public holidays, or logistics issues. We will notify you in such cases.
Lab Reports: Free delivery within 5 km radius
Medicines & Kits: ₹50 – ₹100 depending on location
Free delivery for orders above ₹500
Contact our support team for bulk orders or institutional delivery requests.
We use verified third-party courier services or our in-house delivery team to ensure that your health information and products are handled with care and confidentiality.
Once your item is out for delivery, you will receive a confirmation via:
SMS / WhatsApp
Email (if provided)
Call (for urgent reports or results)
To check the status of your delivery, please contact:
📞 9906008512
📧 [Insert Email]
A valid ID may be required to receive health records or medicines.
For patient safety, medicines will only be delivered on the basis of a valid prescription.
If delivery is unsuccessful after two attempts, the order will be returned to the clinic and must be collected in person.
If you need to change the delivery address or time, please notify us at least 4 hours in advance of the scheduled delivery.
For any shipping-related issues, delays, or feedback, feel free to contact our support team. We’re here to help you every step of the way.
📍 Apollo Multi Speciality Clinic – Swarn Vihar & Gandhi Nagar, Jammu
📧 [Insert Email]
📞 9906008512
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